Terms & Conditions

TERMS AND CONDITIONS

Please read this information carefully before contacting me. At the top of this page, I explain the most important points of my terms and conditions. Further down the page, you may find a complete reprint of my editorial client agreement that is presented to each client.

This notice is effective as of June 1, 2023.


AGREEING TO WORK TOGETHER

Once you submit your inquiry, we will discuss your needs, my fee, and a proposed turnaround time. Then I will offer you my standard Client Agreement. The agreement will be fully customized insofar as the scope of your project. It will also contain standard language about intellectual property, confidentiality, warranties and indemnities, etc. that pertains to all of my projects. Please note that by contacting me via the form on this website, you agree to accept the standard language of the Client Agreement as-is. There will be no changes accommodated or accepted. I need to receive the signature electronically via my client portal, as well as a deposit for half of our editing fee (some exceptions apply, see below). The second half of the fee, if applicable, is due upon receipt of the edit or consultation. Please see more about payment, below.


EDITORIAL SERVICES

All services are editorial in nature. This means that I will provide feedback to the best of my knowledge, experience, and ability about what revisions will improve your project. Once you receive feedback, the revision is up to you. Revision, rewriting, ghostwriting, or co-writing services are not included in any package and should not be expected. At no point in the process will I step in and write or rewrite sentences or passages as You, except to demonstrate examples of how I may rephrase something. You will receive a manuscript with feedback, notes, and markup for proofreading (included in certain written editing services), but your revision efforts will still be required to make the most of the service.


SUBMISSION AND PROJECT RETURN INSTRUCTIONS

Once we agree to work together, all submissions must be formatted with standard 1" margins, double-spaced, with 12 point Times New Roman (or similar) font, and sent as Microsoft Word (Word) .doc or .docx attachments. This does not include your initial submission to me–that can be copied and pasted into an email message. If you do not know about formatting standards, there are many websites that can help. Submission will only be done following my submission instructions into a Google Drive folder. If you are unable or unwilling to follow submission instructions, I am not responsible for any resulting delays to your project deadline.


Please assume that I will begin work as soon as you submit your materials. Resubmissions of revised material will not be accepted.

For all consulting and editorial work, feedback is done electronically. Notes are provided in a Word document, and line edits use Word’s Track Changes function. Please make sure you can transmit and receive files electronically and are capable of reading Track Changes comments in Microsoft Word or an equivalent program. I am happy to transmit the document as a PDF, which will show the margin notes if you are really having trouble. I’m afraid that I cannot help you with technical troubleshooting beyond this. Any issue that prevents you from transmitting manuscripts or receiving feedback is your responsibility to resolve.


If you would prefer to receive a printed version of your feedback, I can print and mail the document to you. You will be responsible for all applicable charges, including shipping.


Your feedback will be returned via a Google Drive download link. This is not meant to be cloud storage for your files. You are responsible for downloading the files or transferring them to your own Drive immediately. The links will expire, and if you did not download your files and need to request them resent after seven days, your request will be subject to an administrative fee. Your failure to retrieve your files will not be considered a delay or unreasonable withholding on my part, since I have made good faith efforts to return your files.


FOLLOW-UP AND REVISIONS

Should you opt for a phone consultation to discuss your edit, my phone consultation rate of $299/30 minutes or $349/hour applies, in addition to the editing fee. I operate on a principle of fairness, and since I charge for phone time, I want to be fair to all clients. Phone time is not included with any of my services. Emailed questions about the feedback and related topics are welcome at no additional charge and are included with every service. The email exchange will continue until you are satisfied.


You are welcome to submit revisions of your work after you’ve applied my feedback. I treat these as a separate editing project because of the investment in time doing another round of notes. As such, I will provide you with a new estimate that considers the stage of editing and a discount will apply. 

I always enjoy seeing how projects evolve over time, but working on a revision is an optional service and you are under no obligation to rehire me after the original scope of our work is completed. I try to be fair and transparent in all of my dealings, so I do not want the revision fee to come as a surprise. It is never my intention to nickel and dime my valuable clients.


SCHEDULING

Please note that travel or other activities can impact my schedule. Appointments for editorial work may be booked weeks or months in advance, and you may be scheduled months ahead of the actual work. Sometimes rush reads are available at a 50% fee premium if you need turnaround within two weeks, or a 25% premium for turnaround within four weeks. Please let me know if you have any time constraints. Once we agree to work together, I will provide you with an accurate deadline. You are welcome to hire me months or years in advance if you know about your writing goals ahead of time. All I need is an agreement and deposit in place, and then I will offer you priority placement on my calendar, whenever you want it.


GUARANTEE

Please note that I cannot guarantee that you will achieve publication or literary representation as a result of my services. As with any creative endeavor, there are some things that are simply out of my control. I do, however, believe that your writing will emerge stronger as a result of our work together.


PAYMENT POLICY

For all services rendered, my policy is to receive a deposit of half the total fee before we begin our editorial relationship and the balance upon completion of the project. If your edit or consultation costs less than US $400, and for all phone consultations, I ask for the full payment in advance. All prices quoted are in US dollars. I primarily accept credit card or bank transfer payments only through my online portal. If the project submitted is longer or shorter than discussed and codified in the Client Agreement, your balance payment will be adjusted accordingly, a refund will be issued, or an additional invoice will be necessary. The balance of the editing fee (if applicable) is due upon receipt of the service. This policy is non-negotiable.


BUNDLES

Bundle pricing for multiple projects of a certain type is available. Please ask!


REFUNDS

Due to the time-intensive and deeply personal nature of my services, I cannot offer refunds after I begin work on your project. The only exception is if I have not yet started the consultation or editing process. Under those circumstances only, I will happily refund your deposit via your original payment method within one week of receiving your written request. Otherwise, no refunds are offered under any circumstances. If you elect not to pay the second half of the editing fee after the feedback has been submitted, I will pursue official channels to recover payment. This policy is non-negotiable.


TESTIMONIALS

After the conclusion of our work together, I may solicit a testimonial from you about my services. You are under no obligation to provide one. If you do, however, I reserve the right to edit it for clarity and length (without changing your meaning), publish it, and attribute your first name and last initial on this website and in other marketing materials. Thank you in advance for considering this.


PRIVACY NOTICE

Your work is safe with me. Authors must mail out their work to agents, editors, newspapers, and magazines in order to be published, and this is no different. Your personal information, such as your e-mail address, name, and other contact information you exchange with me over the course of our relationship is also safe. I will NEVER sell, trade, rent, or otherwise disseminate your personal information in any way. 


Please note that I may work with a small dedicated team of editorial assistants. However, I am the primary editor and creative lead on every single manuscript. My editorial assistants are bound by the confidentiality notice in my client agreement and by a confidentiality notice in my contractor agreement with each individual.


If you are worried about copyright infringement or theft of your ideas, perhaps working with an independent editor or consultant is not right for you at this time. I can only assure you that I will never share, expose, disclose, or otherwise use–in any fashion, public or private–any of the materials that you send to me without your written permission. The most successful relationships are built on trust and I require yours if we are to work together successfully.


RIGHT TO REFUSE SERVICE

I reserve the right to politely decline the chance to work on a manuscript if I don’t feel it is a good fit for me. This is a decision that I will make before engaging in a consulting or editorial relationship with you.


***

REPRINT OF EDITORIAL AGREEMENT

Dear ____________,

Thank you so much for enlisting the services of Michelle Lori Editorial. My commitment to you is to help you craft your unique story in your voice and with your personal goals in mind. I will be satisfied when you feel your expectations have been exceeded!  Please read, understand, and sign this Agreement (“Agreement”) before we can move forward. This Agreement includes a detailed Statement of Work ("SOW"), and Schedule A, which summarizes fees for the Project. If we work together, you will be presented with the complete editorial agreement for review.  This Agreement is entered into on _________ (“Effective Date”), by and between Dragonfly Days LLC, a Kentucky limited liability company (dba “Michelle Lori Editorial,” “we”)  and ________________ (“Client,” “you”) (each a “party,” collectively the “parties” or “us”) in regard to the project detailed below:


THE SCOPE OF YOUR PROJECT: This section will be customized to the exact needs of the project.

PROJECT: Project Name
FEE: Proposal Total Amount
TURNAROUND DEADLINE: Project Due Date

STANDARD CLIENT AGREEMENT: This section remains consistent for all of my client projects. Please note that absolutely no proposed amendments will be considered or accepted.

***

PAYMENT ADDENDUM

This Payment Addendum is part of the Editorial Agreement (“Agreement”) by and between you and Michelle Lori Editorial. 


FEES. Fees are non-negotiable. Flat fees of four hundred US Dollars ($400) or less are due in full concurrent with your signature on the Agreement.  Flat fees over four hundred US Dollars ($400), require one-half of the payment upon signature and the other half due upon completion of the Services.  However, you may make the full flat fee payment at any time prior to completion. 


TAXES. Sales taxes are applied to service-based projects.


FEE ADJUSTMENT. If the flat fee for your Project was priced by word count, the final balance will be adjusted upward or downward according to the actual word count of your submission, if the final word count is different from what was originally discussed.


ADDITIONAL SERVICES. Additional Services that you have requested Michelle Lori Editorial perform will be billed separately. All such fees are due in full upon your receipt of the invoices regarding those fees. See Schedule A for specific fees.


LATE INVOICES. Late invoices are subject to one and five-tenths percent (1.5%) interest per month or the highest rate allowed by law.


PAYMENT METHOD. All payments are to be rendered via the invoicing platform. Payment methods accepted are bank transfer, and credit card (excluding Discover).


***

AFFILIATE DISCLOSURES

Michelle Lori Editorial may participate in affiliate programs that earn an advertising fee for the affiliate and a small additional revenue for my team at no extra cost to you.

***

Using the contact form on this website to engage in a discussion about potential editorial services constitutes agreement to my Terms and Conditions.

RETURN TO CONTACT FORM